Pangasinan State University (PSU) surmounted the second ISO Surveillance Audit and was consequently recommended to retain its ISO 9001:2015 Certification by the AJA Registrars, Inc. led by Mr. Allan Carandang, Audit Team Leader on February 12.
Ten auditors from the AJA Registrars, Inc. were assigned to the nine campuses of PSU for a one-day audit and placed into scrutiny the top management as defined in the Management System Organization.
Said audit took nine hours of review of all areas concerned before the auditors, and University Officials, Internal Quality Auditors and process owners of the University proceeded at the PSU Convention Hall for the announcement.
A deliberation was done before the announcement from which the results were discussed by Carandang leaving PSU with multiple observations, only three minor non-compliance, and zero major non conformities.
โEverything boils down to our professionalism, responsibility and accountability as the leaders of this institution. Minor negligence on our part could have been avoided if all truly put their hearts and souls to the challenges during the preparation,โ Dr. Manuel expressed as he addresses the observations of the auditing team.
Hence, Carandang made the announcement that PSU has successfully remained excellent at its service delivery and outstanding in general for all its areas of concern gaining the approval of the AJA Registrars Inc. to recommend it for the second time for its ISO certification.
Behind the success of the said audit were massive preparations hurdled by the entire PSU team headed by Dr. Dexter R. Buted, Dr. Manolito Manuel, PSU Quality Management Representative (QMR), and Mr. Elbert M. Galas, Director for Quality Assurance.
As part of the preparation, a conduct of three consecutive meetings including the final ISO briefing in a month among Vice Presidents, Campus Executive Directors, ISO Coordinators and Internal Auditors were held at the PSU Board Room and Accreditation room respectively where strict attendance of the participants was highly monitored.
The first call was for a Management Review meeting on February 4 followed by an Internal Quality Auditors meeting on February 6 and a final briefing for the surveillance visit on February 12.